Complaint Procedures (Ombudsman’s Office)

If you feel that you have been unfairly treated or are not satisfied with our decision on your complaint, it is open to you to contact the Office of the Ombudsman. By law the Ombudsman can investigate complaints about any of our administrative actions or procedures as well as delays or inaction in your dealings with us. The Ombudsman provides an impartial, independent and free dispute resolution service.


Ombudsman Contact Details
Office of the Ombudsman
18 Lower Leeson Street,
Dublin 2


Tel: Lo-Call 1890 223030

Tel: 01 6395600

Fax: 01 6395674



Kerry County Council, Co. Buildings, Rathass, Tralee

Phone: (066) 718 3500     Email:

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