Irish Water is the new national water utility responsible for the delivery of water services to homes and businesses in Ireland.
Please contact Irish Water for more information or to report an issue with:
The contact details for Irish Water are:
Telephone: 1890 278 278 (LoCall)
Minicom: 1890 378 378 (for hearing impaired customers with minicom equipment)
PO Box 860
Please continue to contact your Local Authority for information or issues relating to business account queries, surface water drainage and flood management.
For water issues outside of business hours, please contact the water operative in charge of your supply - Out of Hours Contact Numbers
The Water Services Department consists of two sections:
(a) Water Services Operations Section; which deals with the operation and maintenance of existing water and sewerage schemes; the Rural Water Programme; Minor Capital Works; and the Water Conservation and Metering Programme. It is also responsible for Burial Grounds and Public Toilets.
(b) Water Services Capital Projects Section; which deals with the provision of new and improved water and sewerage schemes, mainly through the Water Services Investment Programme.
The main role of the Water Services Department is to;
(a) Meet statutory requirements to provide water that meets the standards of the Drinking Water Regulations and to maintain water and wastewater schemes to required standards. This role is fulfilled mainly by the Operations Section.
(b) Improve the water supply and wastewater infrastructure in the areas which are under the greatest development and/or environmental pressures. This role is fulfilled mainly by the Capital Projects Section.
Although each section is effectively autonomous, there is close liaison in relation to areas of mutual concern. The Water Services Department works closely with the three Town Councils of Tralee, Killarney and Listowel for the provision of new infrastructure and in relation to operational issues.
Opening Hours for both sections are 9.00 am to 5.00pm Monday to Friday, including lunch-time.
Water Services (Capital Unit)
Castleisland Area Services Centre,
Water Services (Water Maintenance Office)