Fire Charges

PAYMENT OF FIRE CHARGES

Making a Payment

To enable you to pay for your Fire Charges, please click on the PAY MY FIRE CHARGE link below.

You will be taken to a secure third party website where you will be asked to enter

a) your Kerry County Council customer account number

b) the first and last characters of your account name as per the invoice you have received from the Fire Services Dept. eg John Smith – enter jh

Please note that a minimum payment of €10 towards your account applies. Please have your Credit/Debit card to hand.
PAY MY FIRE CHARGE

Strong Customer Authentication – New Requirements for Online Payment Processing – mandatory from 1^st January, 2021

The EU Payments Services Directive 2 (PSD2) now requires Strong Customer Authentication (SCA) to be used for all electronic transactions to reduce online fraud. This requires all online providers to request additional cardholder data which is sent to the cardholders’ bank for authentication during payment processing. As a result, a new page has been added to the Fire Service payments process to capture such cardholder data – E.g. address, email address and phone no.

The information entered will be verified by the cardholders bank to ensure that the card is being used by the correct cardholder. If you experience any difficulties while authorising your payment to us, please contact your bank as you may need to update your cardholder details with them.

Thank you